Versand

SHIPPING POLICY

Last updated: June 13, 2026

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Business days do not include weekends or public holidays.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.

Estimated Delivery Times

Estimated delivery times vary depending on the destination country:

🇮🇹 Italy: 7–15 business days

🇪🇺 Europe: 10–20 business days

🌍 Rest of the World: 15–30 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.

Order Tracking

All orders include tracking information.

Once your order has been shipped, you will receive an email containing your tracking number and instructions for tracking your shipment.

You can also track your order at any time through our Track Order page.

Free Shipping

We offer free tracked shipping on all orders within Italy.

Shipping availability and delivery times for other countries may vary depending on destination and carrier availability.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other local fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price.

Shipping Issues

If your order is lost, damaged during transit, or experiences significant delivery issues, please contact us as soon as possible at support@nexorasetup.com.

Include your order number and any relevant information so we can investigate and assist you promptly.